2018 National Credit Union Call Center Conference
October 14 - October 17
The credit union conference has been helping credit unions across the Nation and Canada come together at this one-of-a-kind unique credit union specific conference for the last 22 years.
The conference is designed to speak the credit union language, share the latest technology, and connect every asset sized credit union with the tools necessary to deliver the service and access their member’s need. Today a call center is more than an employee taking a telephone call. It is providing multi-channel access so the member can connect 24/7 whether that’s through email, chat, text, mobile, video, or of course over the telephone. It is about access to your credit union’s products and services and the ability to serve your members.