Detailed Program Information

Welcome and Networking Breakfast – 8:00 am
Enjoy a continental breakfast, meet new people and build community. 

Opening Keynote – 9:00 am

Networking Break with Exhibitors – 10:00 am
Network with industry resource experts specific to your call center needs while refreshing your morning caffeine beverage.

 Subject Matter Expert Session – 10:30 am
Join our subject matter experts as they zone in on some specific topics designed to speak your language.  

Subject Matter Expert Session – 11:15 am

Networking Lunch – Noon
Ignite conversation with new found friends.  Compare notes from the first three sessions. Table topics will be provided as “starter” ideas.

Subject Matter Expert Session – 12:45 pm 
Join our subject matter experts as they zone in on some specific topics designed to speak your language.  

Subject Matter Expert Session – 1:30 pm

Networking Break – 2:15 pm
Network with industry resource experts specific to your call center needs. 

Subject Matter Expert Session – 2:45 pm

Premiere Exhibitor Demo – 3:00 pm

Round Table Discussions – 3:15
It’s here! Time to  share best practices happening in your call center with your peers.  Our roundtables topics will be pulled from the community conversations.  Don’t know about our Credit Union Call Center Community?  Click on “community”  in the tool bar above for more information and to sign up. The community lets you keep the conversations going all year.

Networking Reception 4:30 pm
Cheers to a great first day!  Network and relax after a great day of education and inspiration.  See you tomorrow!

 

 

A Special Thank You to Our Underwriters